FAQ&Help

About LEOHEX & Community

What is LEOHEX.art?

LEOHEX.art is our official social media content aggregation platform, dedicated to stunning photography and video works featuring LEOHEX products. It’s a vibrant space where you can upload your own beautiful LEOHEX outfits to show the world, participate in community voting, and get inspired by seeing how our products look in real life on different body types. The platform is constantly evolving, and we will be adding even more exciting interactive features in the future!

Why choose LEOHEX? What makes your fabric different?

Founded in 2016, LEOHEX is the pioneer brand that first brought the iconic high-gloss fabric to the public, creating the history of the unique "liquid" aesthetic in tight-fitting apparel. While recent years have seen imitators using similar materials and attempting to claim this style as their own, LEOHEX remains the undeniable originator.

Quality over quantity. As industry pioneers, we maintain our brand's unique premium aesthetic and strict standards. From the selection of core fabrics to the smallest hardware accessories, we insist on using top-tier materials. We reject mass-produced, cookie-cutter manufacturing in favor of high-quality 3D tailoring and outstanding color palettes. Although we release a limited number of new products each year, we pour our creativity and craftsmanship into every piece, ensuring it stands the test of time as a true classic.

Explore the unknown, refuse mediocrity. Today, LEOHEX products are sold and loved globally. But we haven't stopped there; our team continuously collaborates with top fabric manufacturers to develop and explore new materials. The true purpose of LEOHEX is to break market homogenization, offering consumers diverse choices and unprecedented tactile experiences. Choosing LEOHEX is not just choosing authenticity and purity; it's choosing the art of wearing that refuses to be ordinary.

Sizing & Fit

How do I choose the right size?

LEOHEX garments are designed to be tightly fitted to provide that signature "second-skin" liquid look. We highly recommend checking our specific Size Guide on each product page. Because our sizing runs slightly smaller (Asian sizing standards) with high compression, if you are between sizes or prefer a slightly more relaxed fit, we strongly suggest sizing up.

Will the fabric stretch?

Yes, our specialized spandex blends offer excellent multi-directional stretch for freedom of movement. However, the high-gloss coating limits extreme over-stretching, which is why choosing the correct size is crucial to avoid damaging the finish.

Are the lighter colors see-through?

Our fabrics are famous for being ultra-thin and skin-tight. Darker colors (like Black or Navy) offer excellent opacity. However, please note that due to the extreme stretch and thinness of the material, lighter colors (such as White or Pink) may become slightly semi-sheer when heavily stretched. If full opacity is a concern, we recommend choosing darker shades or wearing seamless undergarments.

Can men wear LEOHEX? How should I choose my size?

Absolutely! We welcome everyone to experience our liquid aesthetic. Since our garments are tailored based on Asian female proportions (specifically torso length), if you are a male customer or have a longer torso or broader shoulders, we strongly advise sizing up by 1 to 2 sizes to ensure comfort and prevent excessive strain on the zippers and seams.

Garment Care (Important)

How should I wash my LEOHEX items?

To preserve the high-gloss and metallic finishes, Hand Wash Only in cold water with a mild detergent. Never use bleach, fabric softeners, or harsh chemicals. Do not rub the fabric aggressively.

Can I put them in the dryer or iron them?

No. Heat will destroy the liquid coating and elasticity. Hang dry or lay flat to dry in the shade, away from direct sunlight. Never iron or dry clean LEOHEX garments.

How do I avoid snagging the fabric when trying it on?

Our delicate yarns are prone to snags from sharp objects. Please remove rings, watches, and jewelry, and be mindful of long or sharp fingernails when pulling the garment on. We recommend wearing soft cotton gloves during the initial fitting.

The suit is very tight. How do I zip it up safely?

Our high-compression suits provide a stunning silhouette, but they require care when putting them on. Always pinch and pull the two sides of the fabric together before pulling the zipper up. Never force the zipper while the fabric is stretched tight across your body, as this can damage the invisible zipper track or tear the delicate material.

Shipping & Delivery

Where do you ship from and why?

All orders are dispatched directly from our specialized fulfillment center and production hub in China. By shipping directly from the source, we ensure that you are receiving authentic products straight from the official brand—cutting out third-party resellers. This allows us to maintain the highest quality control, guarantee full stock availability, and bring you the newest collections immediately. Processing takes 1-3 business days, and standard international delivery takes between 10 to 25 business days depending on your location.

Am I responsible for customs and import duties?

Yes. Any customs taxes, duties, or import fees applied by your local government are the sole responsibility of the customer.

Returns & Exchanges

Can I return my item if it doesn't fit?

Yes, we offer a 14-day return window from the date of delivery. However, due to the delicate nature of our fabrics, items must be absolutely unworn, unwashed, and free of any fingernail snags, stretches, or odors. Items showing signs of try-on damage (like pulled threads) will be rejected. Customers are responsible for return shipping costs.

Orders & Payment

Can I change or cancel my order after placing it?

We process orders very quickly. If you need to make a change or cancel, please email us immediately. Once the order has been dispatched to the shipping carrier (usually within 24 hours), we can no longer modify or cancel it.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure digital payment methods available at checkout.

Still have a question? We are always here to help.

support@leohex.com