Privacy Policy

Last updated: March 28, 2026

This Privacy Policy describes how LEOHEX Official (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from leohex.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with us.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies. Usage Data includes device information, browser information, IP address and how you interact with our Site.

Information We Obtain from Third Parties

We obtain information from vendors and service providers such as Shopify and payment processors (e.g., bank account, credit or debit card information).

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, manage your account, and facilitate returns/exchanges.
• Marketing and Advertising: To send promotional communications and show you ads for products.
• Security and Fraud Prevention: To detect and investigate possible fraudulent or illegal activity.
• Communication: To provide customer support and improve our Services.

Targeted Advertising and Your Rights (U.S. State Laws)

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will treat this as a request to opt-out for the device and browser you used.

How We Disclose Personal Information

We may disclose your personal information to:

• Vendors who perform services on our behalf (IT management, analytics, shipping).
• Business and marketing partners, including Shopify.
• Affiliates within our corporate group.
• In connection with a business transaction like a merger or bankruptcy.

User Generated Content

If you choose to submit product reviews or other user-generated content (such as photos of LEOHEX products) to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers in these countries.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, or correct your personal information. You may also have the right to portability or to withdraw consent. You can exercise these rights by contacting us at the email below.